Flat 30% on all products X

Refund Policy

REFUND POLICY – KHETKRAJA

Last Updated: [20/12/25]

KhetkRaja is a trade facilitation platform and does not directly sell or export goods.

1. Refund Eligibility

Refunds may apply only if:

  1. A transaction is cancelled due to platform or seller fault
  2. Payment was debited but service not initiated
  3. Seller agrees to refund under agreed trade terms

2. Non-Refundable Cases

Refunds are not applicable for:

  1. Completed export transactions
  2. Buyer or seller non-compliance
  3. Customs or regulatory rejections
  4. Force majeure events

3. Refund Processing

  1. Approved refunds are processed via the original payment method
  2. Timelines depend on banks/payment gateways

4. Dispute Resolution

KhetkRaja may assist in dispute resolution but is not liable for trade losses.